End-User License Agreement
Thank you for choosing True Leaf as your preferred destination for recreational cannabis products. Your satisfaction is of utmost importance to us. Please review our return policy below:
1. Faulty Product Resolution
In the event of a faulty product, we are committed to working with you to find a satisfactory resolution. We do not accept returns of products once they have left our dispensary premises. However, we will consider crediting the faulty product or offering a discount on a replacement product, depending on the nature of the
issue.
2. Return Eligibility
Products must be reported as faulty within 24 hours of purchase.
To be eligible for credit or discount, there must be a product video or picture describing the issue so we can
report to the vendor.
3. Notification and Assessment
Please contact us promptly to report any issues with your purchase. You can call us at +1 269-539-9265,+1 269-888-2088,+1 269-503-7012 Provide details of the fault along with proof of purchase for assessment.
4. Resolution Options
Upon assessment, we will determine the appropriate resolution based on the faultiness of the product.
Options may include:
Crediting the value of the faulty product to your account for future purchases.
Offering a discount on a replacement product.
5. Exclusions
Returns or credits will not be granted for products that have been altered, misused, or consumed.
Preference-based reasons, such as taste or potency, are not eligible for returns or credits.
6. Address for Communication
If you need to report a faulty product or discuss a resolution
7. Customer Satisfaction
Your satisfaction is our priority. We are dedicated to resolving any issues you may encounter with our products
to ensure your continued satisfaction and confidence in True Leaf.
8. Legal Compliance
Our return policy complies with all relevant state regulations and laws governing the sale and return of
recreational cannabis products in New Jersey.
Note: This return policy is subject to change without prior notice. For the most up-to-date information on our return procedures, please refer to our website or contact us directly.
Thank you for choosing True Leaf. We appreciate your trust in us and look forward to serving you again
soon.